In today’s world, banking doesn’t end at the bank. Thanks to the internet, customers can conduct all of their banking activities from the convenience of their home, making it easier than ever to get the banking services they need. And with the explosion of online businesses, marketers have more opportunities than ever to reach their desired audience.
While you may be tempted to simply jump into digital marketing and start selling products online, establishing a strong presence online requires a bit of planning and strategy. In order to effectively market your business online, you must first understand the differences between online and offline marketing. Then, you can craft an effective digital marketing strategy that will help you reach your desired audience.
The Growth of Online Banking
Banking as we know it was completely shifted to the internet in the 1990s. Once online banking became available, customers had the ability to conduct all of their financial activities – including making deposits, paying bills, and requesting funds – from the safety and convenience of their home. Thanks to the growth of online businesses and digital marketers, more people than ever have the opportunity to gain access to these convenience banking services.
Since the financial services industry is becoming so competitive, banks are looking for ways to gain a competitive advantage. Some banks have decided to invest heavily in online marketing, prioritizing SEO, PPC, and content marketing over traditional marketing like TV ads. And what is content marketing? Simply put, content marketing is the act of producing content (e.g., articles, videos, podcasts, etc.) that can be used to attract, engage, and retain customers. When done right, content marketing can be more effective than traditional marketing.
How to Market Your Small Business in Online Banking
If you’re considering expanding your business into online banking, it’s important to understand how to effectively market your business in this new environment. First, you’ll want to set up a website for your business. Even if you’re only planning on operating in a few states, setting up a website for your business is still a worthwhile investment. Even if you decide to only offer online banking in the future, having a solid foundation in place will be beneficial.
Once you’ve established your website, it’s time to move on to creating content. When choosing which content to create, you want to look for the areas of the most interest to your target audience. To figure out what these areas are, it’s important to take a step back and analyze the trends influencing your target audience. What are they looking for? What do they want? What are their pain points? Defining your target audience’s needs and wants will help you choose the right content to create.
To expand on the last point, it’s important to note that the term “target audience” can mean different things to different people. When used by a marketer, the target audience is a group of people who have a common interest in the products and/or services of a particular business. For instance, a business that provides virtual assistant services for Instagrammers might have a target audience of people who are already using Instagram, or people who might want to use Instagram.
When choosing keywords for your content, it’s important to think about what people are searching for vs. what you’re trying to sell. If you’re looking for customers who are already searching for your product or service, you may want to include these keywords in your content to improve your SEO.
Once you’ve created content, it’s time to promote your content across numerous platforms. When doing this, it’s important to understand the differences between the different platforms. For example, Twitter is a great place for consumers to engage with businesses, but if you’re looking to attract investors, you may want to consider creating content for LinkedIn instead.
Once you’ve established your content across various platforms, its time to begin measuring the results of your efforts. To do this, you can use tools like Google Analytics to track the performance of your content. You can then use this data to determine the success of your content marketing strategy.
Traditional Marketing vs. Digital Marketing
Now that you’re equipped with the knowledge necessary to effectively market your small business in online banking, it’s time to bring it all together. Traditional marketing is, by definition, the act of marketing a product or service that is in physical or material form. For instance, a TV ad would fall into the category of traditional marketing. So would a billboard, a radio spot, or a magazine ad. On the other hand, digital marketing includes all of the activities that can be carried out online through digital channels (e.g., websites, social media sites, and mobile apps) in order to market a product or service.
As noted earlier, banks are heavily investing in digital marketing, making it the clear choice for marketers wanting to reach their desired audience. But that doesn’t mean that traditional marketing hasn’t found a place in their strategy. In fact, many big-name brands do a combination of both. Think of some of the most recognizable brands in the world. If you guessed Apple, you’d be correct. The iPhone maker not only utilizes traditional methods of marketing like TV ads and billboards, but they also heavily rely on digital marketing, especially on their websites. Similarly, Puma is probably the best example of a brand that uses both types of marketing. Their website features news articles, product information, and social media posts all geared towards engaging and attracting potential customers.
The Importance of Building a Brand
Since the dawn of time, marketers have been trying to find ways of getting people to connect with their brands. They want consumers to feel that their brand is an extension of themselves, so when someone interacts with the brand, they’re also interacting with the person.
In today’s world, consumers can be remarkably fickle. They want what they want, when they want it, and they rarely look beyond the brand for an answer. For this reason, it’s extremely important to create a brand identity that is both relatable and recognizable. One way of achieving this is by establishing strong associations between your brand and key words, phrases, images, and sounds. These are known as the “building blocks of a brand.”
To use an example from the virtual assistant industry, let’s say you are a business that provides virtual assistant services for companies on social media. You might want to create a brand for yourself, such as “SVA virtual assistants,” and use your brand whenever and wherever possible. Doing this will make it easy for customers to find you, and when they do, they’ll have the feeling that you’re an extension of their own company.
The Evolution of Marketing
In addition to establishing a brand and building content that appeals to your target audience, you’ll want to pay close attention to the evolution of marketing over time.
Take a look at some of the significant changes that have taken place in marketing in the past few decades.
- TV advertising was once considered the cornerstone of a marketing strategy. Now that digital advertising has evolved, TV advertising is no longer the key to success.
- Radio advertising used to be the preferred method of disseminating information during the 20th century. Thanks to the emergence of the internet, online advertising has completely displaced radio advertising.
- Even billboards used to be a common form of advertising. However, with the rise of the internet, billboards are becoming obsolete.
- Magazine advertising was once considered the most effective and influential form of media. Thanks to the invention of the internet, online advertising has completely replaced magazine advertising.
Each of these forms of advertising has been replaced by a newer, more effective one. What this means is that marketers must always look for ways of evolving their strategy in order to keep up with the times. With each new platform that emerges, companies must start from scratch, building a solid foundation before they can effectively grow and prosper.
In conclusion, while it’s tempting to dive into online marketing and start marketing your business right away, you should think of this as a long-term plan. Doing so will allow you to reach your desired audience, convert them into customers, and empower your business to reach its full potential.