How to Find a Community Manager for Your Online Course

Online courses are all the rage right now, and for good reason. They’re easy to take and can be accessed from almost anywhere. With just a few clicks of a mouse, you can get a high-quality education from the comfort of your home.

If you’re interested in creating your own online course but don’t know where to start, this post is for you. We’ll discuss some of the basics of finding a community manager for your online course, including how to determine their responsibilities, what skills are necessary, and more.

Why You Might Need a Community Manager

The most basic reason you might need a community manager is to establish and maintain effective communication with your audience. In the world of online courses, this is usually done through social media channels like Facebook or Twitter. You might also consider using a tool like Hootsuite to connect with a wider audience.

You can’t possibly have effective communication with your audience if you don’t have a way for them to reach you. Having a community manager who is also a part of your social media marketing team will ensure you have access to a much wider audience, and allow you to more easily engage with your viewers.

Responsibilities Of A Community Manager

The responsibilities of a community manager differ from role to role, but some of the more common responsibilities include:

  • establishing and maintaining effective communication channels with students, faculty, and alumni
  • managing social media platforms for your organization
  • responding to emails and social media queries
  • promoting your courses and providing support

Depending on your course’s requirements, you might also want a community manager to:

  • take online tests and submit assignments
  • interface with your administrative assistant
  • send out course updates and notifications
  • log and track student progress
  • facilitate group discussions

The responsibilities of a community manager will vary from role to role, but these are the broad strokes. Each community manager will have their own unique set of responsibilities based on your needs.

What Skills Are Necessary To Be A Successful Community Manager?

In addition to establishing and maintaining effective communication with others, a successful community manager will have several other essential skills. You’ll want someone who is:

  • organized
  • has a good handle on technology
  • can research and synthesize information
  • communicates well
  • can multi-task

If you’re looking for a community manager who has the skills necessary to establish and maintain effective communication with students, faculty, and alumni, then look no further. With these essential skills in mind, you’ll be able to find the person you need to help you build and grow your community.

How To Find The Right Person For The Job

When trying to find a community manager, you’ll need to keep in mind a few key things. First, make sure you’re actually looking for ‘community management’ as a job title. A lot of people in HR will tell you that you need to ‘broaden your search’ to include other job titles with ‘community’ in the title. Don’t be fooled – this is a title switch and doesn’t provide you with any additional information. Look for jobs that have ‘community manager’ in the job description and you’ll be able to find exactly what you need. Alternatively, you can just search for ‘community’ and you’ll see a whole host of job offers that match your needs. 

Second, try to find a job that will allow you to grow and develop over time. Even if you’re not looking for a long-term position, you’ll still want someone who can grow and take on more responsibility as you develop as an educator.

One final tip on finding a community manager – try to find a person who is already well-established in their industry. Someone who has plenty of experience in ‘X’ field will already be familiar with the terminology and skills required for the position. Look for jobs that match your needs in terms of experience and then apply with your resume. You’ll more than likely have an interview soon after you submit your resume.

Hopefully, this post provided you with some helpful information on how to find a community manager for your online course. If you have any other questions, please feel free to email us at hackemi@myenhancedmind.com.